8:00am-4:30pm

AEST

Monday to Friday

Community Funeral Plans

The Strand, 72-80 Marine Parade, Coolangatta QLD 4225

Welcome to Broker Financial Services, we have over 20 years of expertise
February 16, 2019

8:00am-4:30pm

AEST

Monday to Friday

Community Funeral Plans

The Strand, 72-80 Marine Parade, Coolangatta QLD 4225

TESTIMONIALS

Community Funeral Plan prides itself on customer relationships. Here are a few of our latest clients reviews on their experience with us.

‘A’ Salisbury Heights SA

“Thank you for your help and support during this most difficult time of my whole life. I’m glad mum had the foresight to invest in such a program like yours, it had certainly helped us from the financial perspective. I have found your individual support and understanding amazing. I don’t know how to thank you enough.”

A Moree, NSW

“I was really happy with your service; it was very quick. It was fast and your staff were polite and respectful. Without the plan, we would have been struggling financially. I was very happy with your service.”

A Northern NSW

“I was very happy with the speed with which you dealt with my claim. Your staff were very polite and to be honest, without your services, we would have been in financial trouble. It was a sad time for us, but dealing with you was a very positive experience.”

Heather, Ballina, NSW

“I was happy with how you dealt with the claim and it was as fast as I expected. Your staff were very respectful. I think that had my partner not had a plan with you, it would have been very difficult for us. He had been with you for a while, and I am very glad that he had; thank you.”

‘S’,Casino, NSW

“I wouldn’t have managed without you”

Peta Randall, Marsden, Queensland

“I was ‘over the moon’ with the way that things went so smoothly. I didn’t expect that the claim would be settled so quickly. Your staff were awesome and were so respectful. Without the money for the funeral, I would have lost everything. Dealing with you was great; it was handled so well. All I had to do was sign some papers and you took care of the rest.”

‘G’, Urbenville, NSW

“I was happy with the way that the claim was processed and happy with the way your staff treated me and took care of things. I honestly would not have been able to manage financially without the plan. It was the first time that I have had to claim and I am happy with the way that it went.”

Fiona, NSW

“I was very happy with how quickly my claim was processed. All of the staff members who I spoke to were very polite. I had a very positive experience with your company and I would have struggled financially to pay for dad’s funeral without the benefit.”

‘J’, Penrith, NSW

“I was so pleased with the way that the claim was processed, and it was as fast as I expected that it would be. I found your staff showed me a lot of sympathy as well as respect. There is one thing of which I am very certain, and that is, without the plan, we would have found it very difficult to cope with the costs of the funeral. You were very helpful; thank you”

T. Brandy from Marouba, NSW

“My mum passed away two years ago. I was very, very happy with the speed at which my claim was dealt with and I didn’t expect it to be as fast. The staff – the ladies – were very polite, and lovely to deal with. Without the funeral plan payout, it would have been very hard to manage as I have two young children. All I can say of my experience is one word: ‘excellent.”

Margo, Bevan Douglas Funerals, Tamworth, NSW

“You are prompt to pay, courteous and very helpful, and I find you a pleasure to deal with. I just wish that more people would take advantage of your plans. I will always promote your company because you have taken the burden from loved ones of having to find the money to make their goodbyes. Iyt is such a pleasure to deal with people like you.”

Sophie, Spalding, WA

“Your staff were very efficient and sorted things out for me very quickly. They were very polite and very friendly. The funeral payout really helped to lighten the load especially as we were struggling with the grief.”

Michael from Taree, NSW

“It was good that dad set up the plan, as it would have been very hard financially for my family and we would have struggled without it. The staff were very polite, and they did their jobs very well. The funds came through very quickly and it was a good experience and well appreciated.”

‘G’ from Marrara, NT

“We would have managed with the costs, but I know that it would have been very difficult if my dad hadn’t taken out the funeral plan. Your staff were very polite and respectful, and your payout was fast; I had a very good experience with you.”

‘G’ from Longreach, Queensland

“I was very happy, of course. It was fast, and I didn’t have to face thousands of questions. I must also say that I was very pleased with Helen who handled my claim. I couldn’t have asked for any better service; you were ‘A1.’ It would have been very difficult without the money for the funeral costs. I was so happy, that I have recommended your service to other members of the family and to friends.”

‘S’ from Moree, NSW

“I am really happy at the speed with which you dealt with my claim. You were very polite with me and if my sister hadn’t have had this cover, we would have struggled. I am happy with the whole process of the claim.”

Cecilia, Northern Territories

“I just want to say that I really appreciated your help and appreciated the way that your staff dealt with my claim. The funds were paid very quickly, and I also want to say that the Payout lifted a weight from my shoulders. You were very good, thank you.”

Leeanne from Brookvale, WA

“Your staff were lovely, supportive and very respectful. I dealt with Helen and she was beautiful to me. Mum looked after us all our lives and she looked after us by taking out this plan; it was a great burden taken off us. Thank you so much.”

‘T’ from Redcliffe, WA

“You were very good, and I am so pleased that my Uncle had a plan with you.”

Customer from Purfleet, NSW

“Your staff were very good, and it would have been very hard for us to pay for the funeral without the plan.”

Marcia from Ayr, Queensland

“Your staff were very respectful, and the money was paid to the Funeral Directors very quickly. I have no complaints, because had it not been for the Plan, I would have had to borrow money from relatives to pay for my brother’s funeral.”

Anita from Queensland

“I am really happy with the way that you looked after me and the family at the time of my mother’s death.”

Lynette from Kirwan, Queensland

“There were no dramas and the staff were very good. The claim was settled much quicker than I expected and without it, I would have had to access my Superannuation to pay the funeral costs. Also, it was good that we were also able to cover the costs of family travelling interstate.”

Veronica, Palm Island, Queensland

“Your payout was done very quickly, and we wouldn’t have been able to manage without the money being paid to the Funeral Directors. Everybody at your company treated me with respect and courtesy.”

Deanne from Palm Island, Queensland

“I was treated very nicely by your staff and they were very well organised. The money came very quickly which was good, as I didn’t even have a clue where to start. I would probably have had to take out a loan to pay for it. You were a very big help for our people.”

Gloria from Kirwan, Queensland

“Your staff treated me with respect and they answered all my questions. To be honest, without the Plan, we would have been up the creek without a paddle! I was very, very happy with your company.”

Darcy of Deagon, Queensland

“I want to tell you just how well your staff treated me – especially Helen – at all times. I felt so much confidence in your company. The staff kept me ‘in the loop’ and there was never a moment when I lost confidence in you. When we put the claim in, we didn’t really know what to expect, and I can tell you that there were no problems whatsoever. Financially, you took a lot of the pressure off me. Your staff were very understanding, very cordial, very interested in me and I was very comfortable.; thank you for everything.”

Gavin of Belgian Gardens, Queensland

“The payout was pretty quick and when I rang in, your staff were courteous and professional. I don’t know how we would have managed to pay for things and we would have had had to scrape around. My impressions of your company: all good!”

Judith, Wagga Wagga, NSW

“Your staff were beautiful; they were awesome, and I couldn’t have wished for better. Karyn and Helen took the burden off me at a very difficult time. We had to wait a long time for the Super, so the benefits we received from you, which paid for everything, meant no hassles for me. As a company you are ‘tops.’ In fact, A1+”

Bree from Amamoor, Queensland

“When dad died, I discovered that he had taken out a funeral plan and I am so grateful to him that he did. When I rang, I wasn’t sure what to expect, other than I thought that I might be mucked about. However, when I did ring, I was so pleased as your staff were compassionate and understanding and the payout was sorted within a week. They explained everything and made it so easy. To be honest, had it not been for this payout, I would have had to take out a loan and would have got into debt just to pay for the funeral. You were really great to me.”

Linda from Stewart, Queensland

“As a company, you were very professional, and I am pleased that it was all done so quickly. My claim was dealt with courteously, and I am very appreciative of the speed with which you handled things. I literally don’t know how we would have managed to pay for the funeral without the benefit. Your company is awesome!”

Jaqueline from Moulden, Northern Territories

“Your company treated me very well when my sister died. The staff ensured that the payout was very fast, and I would like to praise them as it was a difficult time for us. We had to repatriate my sister’s body from NSW to the Northern Territories because we wanted her home. You made a very good I impression on me.”

Shane from Mount Louisa

“Your company was very good and sorted things out for me when my brother died. Your staff treated me and I know that I wouldn’t have been able to pay without the Plan benefit.”

Glenda from Cunnamulla, Queensland

“You did a fantastic job and your staff were very good; very professional. It would have been very difficult with the funds from you to pay for the funeral and without it, we would have faced financial hardship. Thank you for everything.”

Helen from Winnellie, Northern Territories

“The payout for my husband’s funeral was pretty quick and much faster than I had expected. The staff were really good, and I thank you for that. The money Was a very big help and without it, I would have suffered financially. Your company gave me a really good experience.”

Eric from Wulguru, Queensland

“Your staff were friendly and efficient, and we would have struggled if mum hadn’t taken out the funeral plan. The payout to the funeral directors was very, very fast.”

Glen, Camperdown, Victoria

“When my friend, Graham died, most of the work was done by the Public Office, and my involvement was small in comparison. I was very happy with the treatment I received from your staff, and I know that Graham’s family would have found it very hard without the funeral benefits. Everything was good; no dramas.”

Lakisha from Millchester, Queensland

“The payout for my Uncle’s funeral was very fast and faster than I expected. Your staff were very good and respectful to me and we wouldn’t have been able to pay for the funeral without the funeral benefits. You were very good.”

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